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The Woodies Promise
Break It? We’ve Got You.
If your Woodies break within 12 months, we’ll replace them for half price. No questions asked.
50% OFF REPLACEMENT
How It Works
Three simple steps. That’s it.
1
Email Us
Send a photo of the damage to support@woodies.com
2
Get Your Code
We’ll send a 50% off discount code within 24 hours
3
Pick New Ones
Use the code on any pair. Same style or try something new.
Frequently Asked Questions
What’s covered?
Any breakage — snapped frames, broken hinges, cracked lenses. If they broke, they’re covered. Normal wear and tear, scratches, and lost sunglasses are not included.
How do I claim?
Email support@woodies.com with a photo of the broken pair and your order number. We’ll verify and send your 50% off code. No hoops, no runaround.
How long does it take?
Most claims are processed within 24 hours. Your replacement ships with our standard delivery timeline.
Do I need to return the broken pair?
Nope. Keep them, recycle them, or use them as a conversation piece. We trust you.