Woodies Promise
The Woodies Promise
Break It? We’ve Got You.
If your Woodies break within 12 months, we’ll replace them for half price. No questions asked.
How It Works
Three simple steps. That’s it.
Email Us
Send a photo of the damage to support@woodies.com
Get Your Code
We’ll send a 50% off discount code within 24 hours
Pick New Ones
Use the code on any pair. Same style or try something new.
Frequently Asked Questions
What’s covered?
Any breakage — snapped frames, broken hinges, cracked lenses. If they broke, they’re covered. Normal wear and tear, scratches, and lost sunglasses are not included.
How do I claim?
Email support@woodies.com with a photo of the broken pair and your order number. We’ll verify and send your 50% off code. No hoops, no runaround.
How long does it take?
Most claims are processed within 24 hours. Your replacement ships with our standard delivery timeline.
Do I need to return the broken pair?
Nope. Keep them, recycle them, or use them as a conversation piece. We trust you.