So, I ordered these sunglasses in May for a trip to Cancun in early June. There was a problem, and they were out of stock. Pamela, the customer service rep informed me of the situation and offered me a refund or I could wait. I waited and they arrived this morning 7/9/15. All I can say is, "Sweet baby Jesus, these shades are phenomenal!" I am glad I waited for them and am super appreciative of the awesome customer support. I definitely plan on buying another pair soon.